Extended Stay America Suites- Dublin - Hacienda Dr.

Excellent Extended Stay — Safe, Clean, and Exceptionally Managed I stayed here for an extended period and was impressed by how well this hotel is managed. The manager Sandhya is professional and caring, making sure guests are comfortable throughout their stay. My room faced the back of the building, which was quiet and convenient since I usually parked there. I always felt safe, my car stayed secure, and I never saw or heard of any break-ins. The room was clean and well equipped --- full-size refrigerator, microwave, two-burner cooktop, coffee maker, dishes, silverware, and pots and pans. The internet was fast and reliable, the air conditioning and room darkening drapes looked new, the bed was comfortable, and housekeeping was friendly and thorough. The hotel is conveniently located near two shopping centers, including a Whole Foods Market with an excellent buffet offering three meals a day. It’s also a short drive to Pleasanton and Livermore. This stay gave me everything I needed — comfort, privacy, and independence. I would absolutely stay here again and recommend it to anyone looking for a clean, safe, and well-managed extended-stay hotel.

I travel for work and basically live in hotels. This is a great place. The rooms are good and the service is fantastic. I like to stay here when I’m working in the area. It’s always nice having a full kitchen and fridge with freezer.

Currently a few months into my stay here and I'm very satisfied. The transition to living here long-term has been smooth and 'all good' across the board. The staff is helpful, and they handle maintenance promptly whenever I place a request. If you need a reliable place for an extended period, I highly recommend this location.

Overall 5 star experience. The staff and manager are very helpful. A good shoutout to Ley and Sandhya for being so kind, helpful and tending to customer needs. They are excellent customer service representatives. Rooms are great for the price, AC works great during summer and WiFi is enough for both streaming and gaming. If you stay here just know they offer spoons, forks, shampoo, toothbrushes at the front desk. Rooms are clean and I’ve never had any issues with them. I’ve only experienced one time where the shower didn’t come out hot but talk to the front desk and they will help address your needs.

Needs serious improvement in housekeeping and service While the staff was polite, the overall experience was disappointing. The sheets were not refreshed, and I had to change them myself. Additionally, there is no housekeeping or towel service—you must go to the front desk for any replacements. Not the level of comfort I expected from a hotel. This is not my first stay here, but unfortunately, the cleanliness and service have not improved. I was told housekeeping visits every seven days, yet that has not happened during my stays. Update : I just want to take a moment to thank Sandhya and Ley at the front desk for truly listening and taking my concerns to heart. They went out of their way to make sure everything was handled with care, and I’m so grateful for their kindness and professionalism. You can tell they really care about their clients . I left feeling heard, appreciated, and respected. Thank you both for turning my experience into such a positive one!

Absolutely outstanding. The friendliness of the staff has truly made this feel like a home away from home. Every interaction has been warm, welcoming, and genuine — not just polite, but sincerely kind. They go above and beyond to help, remember faces, and make sure you’re comfortable. Their professionalism and positive energy set the tone for the entire property. It’s rare to find a team that makes you feel not just like a guest, but like you belong.

I had an excellent stay at Extended Stay America in Dublin on Hacienda Dr. This location is especially accommodating for travel nurses and healthcare professionals, including the option for biweekly payments, which is a huge plus. The room truly feels like an apartment with everything you need, while still having the ease and support of a hotel. The staff were outstanding—very kind, helpful, and knowledgeable. They went out of their way to help me with booking options for monthly stays for healthcare workers and even allowed me to rebook and stay in the same room, which made things so much easier during a busy work schedule. Amenities like breakfast in the morning and an on-site laundry room added to the convenience and comfort. My only very minimal complaint is that shampoo and conditioner need to be requested and the selection is limited, but that’s truly minor. Overall, this is a clean, comfortable, and supportive place to stay, especially for healthcare workers. I would absolutely stay here again and highly recommend it.

Stayed here for 6 days and the experience has been pretty good. Sandhya at the counter was extremely helpful. Overall it’s a decent experience , hotel staff is good and location is great. I highly recommend There are little things they can do to make this from a 4 star to 5 star in terms of service though 1. When we came into the room , one gas burner was not working, the bathroom handle was broken and there was a vodka bottle in a shelf. They did fix this afterwards however it would be nice to have a good to go room after a long journey 2. There are small things they could go above and beyond to delight customers. I urgently wanted a quick print but the guy at the counter refused and I had to go 10 miles to get a print.